Shipping Policy
Introduction
At Newport IV, we aim to provide a seamless and transparent shipping experience for our customers. This Shipping Policy outlines our shipping methods, costs, timelines, and other important details to help you understand what to expect when placing an order with us.
Order Processing Times
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Orders are processed within 1-2 business days after payment is confirmed.
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Orders placed after 5 PM or on weekends/holidays will be processed on the next business day.
Free Shipping
We offer free standard shipping on orders over $100 within the United States.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information to monitor your shipment’s progress.
Lost or Missing Packages
If your package is lost or missing, please contact our customer service team at +1 9495547756. We will work with the carrier to resolve the issue promptly.
Delays and Interruptions
While we strive to meet delivery timelines, delays may occur due to weather conditions, holidays, or other unforeseen circumstances. We appreciate your patience and understanding in such cases.
Returns and Exchanges
For information about returns and exchanges, please refer to our Return Policy.